Last updated: 9 July 2026
stampista.com (also referred to as "the Platform", "we," or "us") is operated by Fabio Ferrari, an individual entrepreneur based in Italy. These Terms of Service ("Terms") govern your use of stampista.com. By creating an account, you agree to these Terms and to our Privacy Policy.
stampista.com is a matchmaking and order-tracking platform that connects two kinds of independent users:
The Platform's role is strictly limited to: letting Designers and Makers find each other, communicate, negotiate a price, form a partnership, and record the status of production orders between them. The Platform is never a party to any agreement formed between a Designer and a Maker: not to the partnership, not to any individual order, and not to whatever arrangement a Designer has with their own end customers. We do not manufacture, inspect, package, ship, insure, or pay for anything. Every commercial and legal responsibility for an order (its quality, accuracy, timing, packaging, shipping, payment, and any return or refund) sits with the Designer and the Maker who agreed to it, never with the Platform.
You must provide accurate information when registering and keep it up to date. You may hold a Designer profile, a Maker profile, or both on the same account, and switch between them at any time. You're responsible for keeping your login credentials confidential and for all activity under your account. You must be legally able to enter into binding contracts to use the Platform.
As a Designer, you are solely responsible for:
As a Maker, you are solely responsible for:
When a Designer and a Maker agree to work together on a specific project (whichever side accepts an offer) a partnership is formed, and a separate Designer–Maker Model License & Production Agreement (the "Partnership Agreement") comes into effect directly between them. You must review and explicitly accept the Partnership Agreement before a partnership can be confirmed; you can read its full text at any time at /partnership-agreement, including from the Partnerships page of your account.
In short: the Partnership Agreement licenses the Maker to use the Designer's files strictly to fulfill the Designer's confirmed orders, forbids redistributing or reusing the files for any other purpose, and requires the Maker to stop using and permanently delete the files once the partnership ends. The Platform is not a party to the Partnership Agreement, does not enforce it beyond recording that both sides accepted it (with a timestamp and version), and has no liability for either side's compliance with it: enforcement, like everything else in the Designer–Maker relationship, is between the two of them.
Prices for a project or a partnership are whatever the Designer and Maker agree to through the Platform's offer/counter-offer system: the Platform has no role in setting, approving, or guaranteeing any price.
The Platform is not a payment processor and never handles money. Once a Designer places an order with a partnered Maker, payment happens directly between them, by whatever method they agree on (e.g. PayPal). The "mark as paid" and "confirm payment received" actions in the Platform are purely a bilateral status log for the Designer's and Maker's own convenience: the Platform does not verify that any payment was actually made, does not hold funds, and cannot guarantee or reverse any payment. Any payment dispute is between the Designer and the Maker.
The Platform makes no representation or warranty about the quality, accuracy, printability, or fitness for purpose of any project, nor about any Maker's production or shipping standards. Shipping times, carriers, customs, damage in transit, and delivery issues are entirely between the Designer and the Maker (and, where relevant, the Designer's own end customer) to resolve. Whether an order is eligible for a return, reprint, or refund (full or partial) is a matter the Designer and Maker must agree on directly; the Platform does not mediate, guarantee, or reimburse any such outcome. The order-status tools in the Platform (cancel, block, revert, close) only change what the Platform records about an order's state: they do not, by themselves, constitute or guarantee a refund.
Designers and Makers may leave a rating and written review for each other after an order. Reviews reflect the personal opinion of the reviewer, not a statement verified or endorsed by the Platform. We do not pre-moderate reviews, though we may remove content that violates Section 10 (Prohibited conduct) if reported to us.
Designers retain full ownership of the intellectual property in the files and content they upload. By publishing a project, a Designer grants stampista.com a limited, non-exclusive license to display that content on the Platform (project pages, browse listings, thumbnails) for the purpose of operating the matchmaking service; this license ends when the project or account is deleted. This is separate from, and narrower than, the license a Designer grants a partnered Maker under the Partnership Agreement (Section 5), which is what actually permits production.
You agree not to: upload or request the production of anything illegal, counterfeit, or infringing on a third party's intellectual property or rights; misrepresent your identity, capabilities, or tax/verification information; attempt to defraud another user or the Platform; circumvent the Platform to avoid its record-keeping (e.g. arranging an order entirely outside it after meeting through it, in a way intended to hide it from DAC7 reporting obligations where they apply); or interfere with the Platform's normal operation (e.g. scraping, attempting unauthorized access).
Under EU Council Directive 2021/514 ("DAC7"), stampista.com, as a digital platform operator, is legally required to collect certain identity and tax information from Makers based in the EU and, where thresholds are met, report their sales activity annually to the relevant tax authority. Section 3 of our Privacy Policy lists exactly which fields this covers. EU-based Makers must provide this information to keep using the Platform; it does not change what the Maker owes in tax: it's a reporting obligation on us, not a tax we charge.
You may delete your account (or an individual role on it) at any time from your profile; see our Privacy Policy for what happens to your data when you do. We may suspend or terminate an account that violates Section 10, or where we're legally required to. Deleting your account does not cancel obligations you already have toward another user under an active order or Partnership Agreement; those are resolved directly between you and the other party regardless of your account status here.
The Platform is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. To the fullest extent permitted by law, stampista.com and its operator are not liable for any indirect, incidental, or consequential damages, or for any dispute, loss, defect, delay, non-delivery, non-payment, or disagreement arising between a Designer and a Maker (or between either of them and a third party): those relationships, and any liability arising from them, are exclusively between the parties who entered into them. Where liability cannot be excluded by law, it is limited to the greatest extent the law allows.
These Terms are governed by Italian law. Any dispute concerning the Platform itself (as opposed to disputes between a Designer and a Maker, which are for them to resolve) falls under the jurisdiction of the competent Italian courts, without prejudice to any mandatory consumer-protection rights you may have under the law of your country of residence.
We may update these Terms from time to time to reflect changes to the Platform or applicable law. We'll post the updated version here with a new "Last updated" date; continuing to use the Platform after a change takes effect means you accept the revised Terms.
Questions about these Terms can be sent to contact@stampista.com.